Frequently Asked Questions
How old do you have to be to jump on the trampolines?
Altitude Chicago is suitable for all ages.
What should I wear?
Do I need socks?
Yes! We require every jumper to wear Altitude Safety Socks, these socks can be purchased at our park for $4.00 a pair. Safety Socks can be washed and re-worn but are required in order to jump. We enforce this rule to help keep our jumpers safe and our park clean!
Is food available?
Yes, we do have food and drinks available for purchase. There is no outside food or drink permitted.
What forms of payments are accepted?
Altitude Chicago is a cash-free facility. Only Credit & Debit payments. are accepted in the form of Mobile Payment, Tap-to-Pay, and Chip Payment.
Can I purchase tickets online?
Do I have to purchase tickets in advance?
Do I have to sign a waiver?
Yes, everyone who is on the trampolines and/or the trampoline platform must sign a waiver.
Can my teen/child attend without me?
Individuals ages 16 & over are allowed to attend without a parent or legal guardian at the facility. Children 15 & under must be accompanied by an adult, or by a relative 16 & over.